{"id":22,"date":"2026-05-07T18:44:36","date_gmt":"2026-05-07T18:44:36","guid":{"rendered":"https:\/\/my.prohost.sa\/knowledgebase\/?p=22"},"modified":"2026-05-07T18:44:36","modified_gmt":"2026-05-07T18:44:36","slug":"how-to-create-an-email-account-in-cpanel","status":"publish","type":"post","link":"https:\/\/my.prohost.sa\/knowledgebase\/how-to-create-an-email-account-in-cpanel\/","title":{"rendered":"How to Create an Email Account in cPanel"},"content":{"rendered":"<p><strong>An email address with your own domain (like <code>you@yourdomain.com<\/code>) makes your business look professional and gives you full control over your inbox.<\/strong> This guide walks you through creating a new mailbox in cPanel and accessing it through webmail in just a few minutes.<\/p>\n<h2>Before you start<\/h2>\n<p>You will need:<\/p>\n<ul>\n<li>An active ProHost hosting plan with cPanel access<\/li>\n<li>Your domain pointed to ProHost name servers<\/li>\n<li>Your cPanel login credentials (sent in your welcome email)<\/li>\n<\/ul>\n<h2>Step 1 \u2014 Open the Email Accounts tool<\/h2>\n<p>Log in to your cPanel at <code>https:\/\/yourdomain.com:2083<\/code> (replace <em>yourdomain.com<\/em> with your actual domain). Once inside, scroll to the <strong>Email<\/strong> section and click <strong>Email Accounts<\/strong>.<\/p>\n<p>The Email Accounts page shows every mailbox already configured on your account, along with options to create new ones, change passwords, or open webmail.<\/p>\n<h2>Step 2 \u2014 Click the Create button<\/h2>\n<p>In the upper right corner of the Email Accounts page, click the blue <strong>+ Create<\/strong> button. A new form will load where you can fill in the mailbox details.<\/p>\n<h2>Step 3 \u2014 Choose your domain and username<\/h2>\n<p>If you host more than one domain on the account, pick the correct one from the <strong>Domain<\/strong> drop-down. Then enter the <strong>Username<\/strong> \u2014 this is the part that comes before the <code>@<\/code> symbol. Common examples:<\/p>\n<ul>\n<li><code>info@yourdomain.com<\/code><\/li>\n<li><code>support@yourdomain.com<\/code><\/li>\n<li><code>firstname@yourdomain.com<\/code><\/li>\n<\/ul>\n<p>Keep usernames short, lowercase, and avoid special characters other than dots, hyphens, and underscores.<\/p>\n<h2>Step 4 \u2014 Set a password<\/h2>\n<p>cPanel offers two ways to secure the new mailbox:<\/p>\n<ol>\n<li><strong>Set the password now<\/strong> \u2014 type a strong password directly into the field, or click <em>Generate<\/em> to have cPanel create one for you. We recommend at least 12 characters mixing letters, numbers, and symbols.<\/li>\n<li><strong>Send a setup link to an alternate email<\/strong> \u2014 useful when you are creating a mailbox on behalf of someone else. The recipient will get an email with a link to choose their own password. The same alternate address is used later for password reset and security notifications, so it must be an address the user can reliably access.<\/li>\n<\/ol>\n<h2>Step 5 \u2014 Adjust storage (optional)<\/h2>\n<p>By default, cPanel allocates a generous amount of disk space to each mailbox. If you want to limit how much storage one user can consume, expand the <strong>Optional Settings<\/strong> section and enter a custom quota in megabytes, or check <em>Unlimited<\/em>.<\/p>\n<h2>Step 6 \u2014 Finish creating the account<\/h2>\n<p>Review your settings, then click the green <strong>+ Create<\/strong> button at the bottom of the form. cPanel will confirm the mailbox is ready and add it to your Email Accounts list.<\/p>\n<h2>Step 7 \u2014 Open webmail<\/h2>\n<p>To check your inbox, return to the Email Accounts list and click <strong>Check Email<\/strong> next to the mailbox you just created. ProHost servers offer <strong>Roundcube<\/strong> as the default webmail client \u2014 a clean, modern interface that works in any browser.<\/p>\n<h3>Direct webmail URLs<\/h3>\n<p>You can also reach webmail without logging in to cPanel first. Try any of these URLs:<\/p>\n<ul>\n<li><code>https:\/\/yourdomain.com:2096<\/code><\/li>\n<li><code>https:\/\/yourdomain.com\/webmail<\/code><\/li>\n<li><code>http:\/\/webmail.yourdomain.com<\/code><\/li>\n<\/ul>\n<h2>Connecting from your phone or desktop client<\/h2>\n<p>Once the mailbox is created, you can also connect it to apps like Outlook, Apple Mail, Thunderbird, or Gmail. From the Email Accounts list, click <strong>Connect Devices<\/strong> next to the mailbox to see the exact IMAP, POP3, and SMTP settings to use.<\/p>\n<h2>Tips for a healthy inbox<\/h2>\n<ul>\n<li><strong>Enable two-factor authentication<\/strong> on your cPanel login so attackers cannot create or hijack mailboxes.<\/li>\n<li><strong>Set up SPF, DKIM, and DMARC<\/strong> records on your domain \u2014 they dramatically reduce the chance your messages land in spam.<\/li>\n<li><strong>Back up regularly.<\/strong> Use cPanel&#8217;s backup wizard or configure email forwarding to an offsite address.<\/li>\n<li><strong>Avoid generic passwords.<\/strong> A leaked mailbox password lets attackers send phishing emails as your business.<\/li>\n<\/ul>\n<h2>Need help?<\/h2>\n<p>If something doesn&#8217;t look right or you can&#8217;t access cPanel, our support team is happy to help. Open a ticket from the <em>Submit a Ticket<\/em> page or email <a href=\"mailto:support@prohost.sa\">support@prohost.sa<\/a> \u2014 we usually respond within an hour.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>A step-by-step walkthrough for creating a professional email address (like you@yourdomain.com) using cPanel \u2014 from finding the Email Accounts tool to logging in to webmail.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4,3],"tags":[10,11,14,13,12],"class_list":["post-22","post","type-post","status-publish","format-standard","hentry","category-cpanel","category-email","tag-cpanel","tag-email","tag-getting-started","tag-roundcube","tag-webmail"],"_links":{"self":[{"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/posts\/22","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/comments?post=22"}],"version-history":[{"count":0,"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/posts\/22\/revisions"}],"wp:attachment":[{"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/media?parent=22"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/categories?post=22"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/my.prohost.sa\/knowledgebase\/wp-json\/wp\/v2\/tags?post=22"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}