Creating the account

The first step is to create the account that will use the subdomain. To do this, follow the same steps to create the account that you do for other accounts. The only difference is that when you specify the domain, make sure you include the subdomain. For example, if you want to use a subdomain named testing for the example.com domain, specify testing.example.com as the domain when you create the account.

For information about how to create an account in WebHost Manager, please see this article.

Editing the DNS zone

After you create the account, you must edit the DNS zone for the primary domain. Using the example above for the testing.example.com subdomain, the example.com domain's DNS zone must be updated. Specifically, you must add an A record for the subdomain that points to the IP address of the new account.

To do this, follow these steps:

  • Log in to WebHost Manager.
  • In the search box at the upper left of the WebHost Manager screen, start typing dns, and then click Edit DNS Zone when it becomes visible.
  • Select the primary domain, and then click Edit. The DNS zone information for the domain appears.
    If the primary domain is not visible in the list, start typing the domain name in the search box until it appears in the list.
  • Scroll down the page to the Add New Entries Below this Line section.
  • In the first text box, type the name of the subdomain. Leave the value 14400 in the second text box.
  • In the Select list box, select A.
  • In the IPv4 address text box that appears, type the IP address of the account you created for the subdomain.
  • Scroll to the end of the page, and then click Save. WebHost Manager updates the DNS zone.
  • After DNS propagation completes, you can access the new account using the subdomain.
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